SOUTHEAST FLOWERS LTD.

UNITS 1 & 2 CHART ENTERPRISE PARK

DENCORA WAY, ASHFORD
KENT TN23 4FL

Telephone: 01233 625678
Fax: 01233 627666
Email: sales@southeastflowers.co.uk

THE OFFICE IS OPEN
9am-5pm MONDAY-FRIDAY

THE WAREHOUSE IS OPEN
8am-5pm MONDAY-FRIDAY
6am-1pm SATURDAY

 

PRIVACY POLICY

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© 2019 Southeast Flowers. 

Site by Jen Sinclair Design & FES Enterprises.

PRIVACY POLICY

 

Terms & Conditions

Southeast Flowers Ltd and Southeast Sundries which is a subsidiary of Southeast Flowers Ltd.

 

By becoming a client of Southeast Flowers Ltd you enter into a contract by which you:

• Agree to take full responsibility for your actions and opinions.
• We reserve the right to refuse clients for any reason.

 

 

Privacy Notice Southeast Flowers Ltd 

Privacy Notice - Effective Date: 25 May 2018
 

Introduction
Christine and Nicholas Wolfe of Southeast Flowers Ltd and Southeast Sundries its subsidiary and affiliates are committed to safeguarding the privacy and personal information of customers and business partners. 

This Privacy Notice explains how Southeast Flowers Ltd  may collect, use, process, share, and store personal information about you, including through designated third-party service providers, and the choices that are available to you regarding this information.
Please read this Privacy Notice carefully to understand Southeast Flowers Ltd views and practices regarding your personal information and how we will treat it. 
In addition to information kept in hardcopy, this Privacy Notice also applies to Company-related websites, online applications that run on smart phones, tablets, mobile devices (“apps”), and other online services that we offer which link to this Privacy Notice. Please note also that our websites may contain links to other websites.

What information do we process?
Only information you give to Southeast Flowers Ltd.
Christine & Nicholas Wolfe will collect information about you when you use Southeast Flowers Ltd By placing an order for stock, purchasing stock, purchasing or other. When you request the services of Southeast Flowers services and/or remit payment for services. Southeast Flowers Ltd also collect information about you using cookies if you interact with us via phone, social media, websites, or apps. 
The information you may give Southeast Flowers Ltd could include categories such as, but not limited to, your name, work or personal address, e-mail address, phone number, date of birth, gender. Cookies and website usage. Southeast Flowers Ltd will never hold nor ask for data that is not absolutely essential for the services you have requested. 

Southeast Flowers Ltd websites use cookies to distinguish you from other users of our websites. This helps us to improve the functionality and content of the websites, including keeping the Southeast Flowers Ltd website and records safe and secure, and to facilitate usage by you.

Please note that our websites are not intended for children under 13 years of age, and we do not knowingly solicit data online from, or market online to, children under 13 years of age. 

Unfortunately, the transmission of information via the internet is not completely secure. Although Christine & Niccholas Wolfe will do their best to protect your personal data, Southeast Flowers Ltd cannot guarantee the security of your data transmitted to/from our website -- any transmission is at your own risk.

How does Southeast Flowers Ltd use the information about you?

Southeast Flowers Ltd use your information to provide you with information, process orders for services that you have requested, and administer or otherwise carry out the obligations in relation to any agreement you have with Southeast Flowers Ltd. 

Southeast Flowers Ltd retains your information for the period necessary to serve a legitimate purpose or as required by law.


If at any time you wish Southeast Flowers Ltd to stop using your information for any the above purposes, please contact Christine or Nicholas Wolfe using the methods explained below. Southeast Flowers Ltd will stop the use of your information for such purposes as soon as it is reasonably possible to do so.
You are able to request and exercise your right to be forgotten at anytime, and all data will be deleted within 30 days. Please note this may infringe upon any on-going work. 

How do we share your information?
Your information is shared between Southeast Flowers Ltd and on occasion FES Enterprises owned by Frances Clifford & Emily Foster, employed by Southeast Flowers Ltd. 

FES Enterprises work on behalf of Southeast Flowers Ltd to aid website function, assist with marketing: including but not exclusive to Mailchimp newsletters, Facebook Adverts, Google Adverts and Course Data organisation. They will never share your information with third parties without your prior consent. These third parties will not use your personal information for any other purposes than what Southeast Flowers Ltd have agreed to with them, and you, and we request those third parties to implement adequate levels of protection in order to safeguard your personal information.

While the information is under Southeast Flowers Ltd control, Southeast Flowers Ltd seeks to ensure that your personal information receives adequate protection, including seeking to ensure that it is kept secure and used only in accordance with Southeast Flowers Ltd instructions and for legitimate purposes. 
In the event that Southeast Flowers Ltd go through a business transition, such as a merger, acquisition of another company, or sale of part or all of our assets, we may disclose your personal information to third parties and your personal data held may be among one of the assets transferred. 
Southeast Flowers Ltd may also automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our website or those of Southeast Flowers Ltd clients.  Southeast Flowers Ltd may also aggregate details which you have submitted to us. You cannot be identified from this information and it is only used to assist Southeast Flowers Ltd in providing effective services, including in connection with the Southeast Flowers Ltd website or those of Christine & Nicholas Wolfe’s customers.
Finally, Southeast Flowers Ltd may be under a duty to disclose or share your personal information for various other reasons, such as to comply with a legal obligation; to enforce or apply Southeast Flowers Ltd terms of use and other agreements; or to protect the rights, property, or safety of Southeast Flowers Ltd, Christine & Nicholas Wolfe’s customers, or others. This could include, for example, exchanging information with a law enforcement agency or regulator; or with companies and organisations for the purposes of fraud protection and credit risk reduction.

 

Potential rights under the GDPR
Under the EU General Data Protection Regulation (“GDPR”), if you are a citizen or resident of an EU country or Switzerland, you may have certain rights regarding your personal information:
•    Right to access information maintained about you; 
•    Right to ensure your data is accurate and complete; 
•    Right to erasure, or the right to be forgotten;
•    Right to restriction or suppression of personal data; 
•    Right to data portability;  
•    Right to withdraw consent if consent was previously provided; and
•    Right to raise a complaint to the Information Commissioner’s Office.


If you are eligible to invoke one of the rights listed above and wish to do so, you may contact Christine & Nicholas Wolfe as part of a subject access request using the details found below. Please note that Southeast Flowers Ltd may not always be able to fulfil your request as there may be legitimate purposes, such as certain legal or statutory obligations, that require us to retain your information as stored or if we believe the change would cause the information to be incorrect.


Updates to our Privacy Notice
As appropriate, Southeast Flowers Ltd may make changes to this Privacy Notice that will be posted online and, where appropriate, be sent to you by e-mail. Please check back frequently to remain aware of any updates or changes to this Privacy Notice